Shipping & Returns
Eco-Friendly Packaging Returns & Refund Guidelines
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method selected.
3. Shipping Locations
We currently ship within the United States. For international shipping inquiries, please contact us directly at crownplasticbag098@gmail.com.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
5. Delays
Delivery may be delayed due to high order volume, weather conditions, or carrier issues. We appreciate your patience during such instances.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
1. Return Eligibility
Returns must be requested within 14 days of receiving your order.
Items must be unused, in original condition, and in the original packaging.
Custom or special orders are non-refundable unless damaged or defective.
2. How to Initiate a Return
To start a return, please contact our customer service at:
📧 Email: crownplasticbag098@gmail.com
📞 Phone: +(201) 245-3582
Include your order number, reason for return, and photos (if applicable). We will respond with return instructions.
3. Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or was sent in error.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges
We accept exchanges for defective or damaged items only. If you need to exchange an item, please contact us within 7 days of receiving your order.
Questions?
If you have any questions about shipping or returns, don’t hesitate to contact us:
Crown Plastic Bag
📍 Magnolia Ave, Jersey City, NJ 07306
📞 +(201) 245-3582
📧 crownplasticbag098@gmail.com
For more information on standard eCommerce return policies, visit the Federal Trade Commission’s guide on returns for consumer protection